Return policy
Return Policy
At LifeBox Luxe, we want you to love your jewellery purchase. We do not accept returns or exchanges for change of mind, incorrect selection, or personal preference.
Please check product descriptions, images, and sizing information carefully before placing your order.
If you receive a damaged, faulty, or incorrect item, please contact us within 24 hours of delivery with:
* Your order number
* Photos/videos of the issue
* An uncut opening video of the package
Approved returns (where applicable) must be:
* Unworn and unused
* In original packaging
* Returned within the timeframe provided by LifeBox Luxe
Items that show signs of wear, damage, or alteration may not be accepted.
We appreciate your understanding and thank you for supporting our small business.